🔥Setup Data Request Management

The Data Request Management feature in the Consentik app helps businesses efficiently handle customer data requests. This tool is vital for complying with legal standards, such as the General Data Protection Regulation (GDPR) of the European Union. It allows customers to view, edit, or delete their personal data, while businesses can manage these requests transparently.

Why Use Data Request Management for GDPR Compliance

GDPR protects the privacy and personal data of individuals in the European Union. Under GDPR, customers can:

• Access their personal data.

• Request corrections to inaccurate data.

• Request deletion of their data under certain conditions.

Non-compliance with GDPR can lead to hefty fines and reputational damage. The Data Request Management feature ensures businesses meet these obligations, fostering trust through clear and accountable data management.

How the Feature Works

The Data Request Management feature operates as follows:

1. Data Right Page: A webpage where customers can submit data requests (view, edit, or delete). It’s accessible only to logged-in customers for security.

2. Google Account Connection: Businesses connect their Google account to send email notifications about request statuses.

3. Request Logs: Customer requests are logged in the app, allowing businesses to review and respond appropriately.

Steps to Set Up in the App

Follow these steps to configure the Data Request Management feature:

1. Connect Google Account and Set Up Email Content

• Purpose: Enable email notifications for customers.

• Actions:

  • Navigate to Data Request/ Email template in Consentik.

  • Link your Google account.

  • Customize email content for request notifications.

• Guide: Email template configuration

2. Set Up the Data Right Page

• Purpose: Provide a page for customer data requests.

• Actions:

  • Navigate to Data Request/ Right Page settings in Consentik.

  • Adjust the page’s content as needed.

  • Create page

• Guide: Data Right Page Configuration

3. Check Request Logs

• Purpose: Monitor and process customer requests

• Actions:

  • Open the Data Request/Data request Logs section in Consentik.

  • Review request details (type, submission time).

  • Respond to customers after taking action.

• Guide: Data request log

The Data Request Management feature in Consentik helps businesses comply with GDPR while managing customer data requests effectively. By setting up the Data Right Page, connecting a Google account, and using Request Logs, you ensure legal compliance and customer trust.