# Setup Data Request Management

The **Data Request Management** feature in the Consentik app helps businesses efficiently handle customer data requests. This tool is vital for complying with legal standards, such as the **General Data Protection Regulation (GDPR)** of the European Union. It allows customers to view, edit, or delete their personal data, while businesses can manage these requests transparently.

### Why Use Data Request Management for GDPR Compliance

GDPR protects the privacy and personal data of individuals in the European Union. Under GDPR, customers can:

* Access their personal data.
* Request corrections to inaccurate data.
* Request deletion of their data under certain conditions.

Non-compliance with GDPR can lead to hefty fines and reputational damage. The **Data Request Management** feature ensures businesses meet these obligations, fostering trust through clear and accountable data management.

### How the Feature Works

The **Data Request Management** feature operates as follows:

1. **Data Right Page**: A webpage where customers can submit data requests (view, edit, or delete). It’s accessible only to logged-in customers for security.
2. **Google Account Connection**: Businesses connect their Google account to send email notifications about request statuses.
3. **Request Logs**: Customer requests are logged in the app, allowing businesses to review and respond appropriately.

### Steps to Set Up in the App

Follow these steps to configure the **Data Request Management** feature:

#### 1. Connect Google Account and Set Up Email Content

* **Purpose**: Enable email notifications for customers.
* **Actions**:
  * Navigate to **Data Request/ Email template** in Consentik.
  * Link your Google account.
  * Customize email content for request notifications.
* **Guide**: [Email template configuration](/data-request-management/email-template-configuration.md)

#### 2. Set Up the Data Right Page

* **Purpose**: Provide a page for customer data requests.
* **Actions**:
  * Navigate to **Data Request/ Right Page** settings in Consentik.
  * Adjust the page’s content as needed.
  * Create page
* **Guide**: [Data Right Page Configuration](/data-request-management/data-rights-page-configuration.md)

#### 3. Check Request Logs

* **Purpose**: Monitor and process customer requests
* **Actions**:
  * Open the **Data Request/Data request Logs** section in Consentik.
  * Review request details (type, submission time).
  * Respond to customers after taking action.
* **Guide**: [Data request log](/data-request-management/data-request-log.md)

The **Data Request Management** feature in Consentik helps businesses comply with GDPR while managing customer data requests effectively. By setting up the **Data Right Page**, connecting a Google account, and using **Request Logs**, you ensure legal compliance and customer trust.


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